Terms of Service

Version: 1.0 Effective Date: May 1, 2026 Last Updated: May 1, 2026

These Terms of Service ("Terms") are a binding agreement between Full Summit LLC, a Florida limited liability company ("Full Summit," "we," "us," or "our"), and the entity or individual agreeing to these Terms ("Customer," "you," or "your"). These Terms govern your access to and use of Full Summit's products, websites, and related services (collectively, the "Services"). The Services include the various products we offer under the Full Summit umbrella, such as Invogic and any other Services we may make available.

By signing an Order Form, clicking "I agree" (or similar), creating an account, registering or installing application components, or otherwise accessing or using the Services, you agree to these Terms. Full Summit may require Customer or Users to affirmatively accept these Terms (or any modified version) at multiple points, including at account creation, application installation or registration, or when accessing the Services through new devices or interfaces. If you are agreeing on behalf of an organization, you represent that you have authority to bind that organization, and "Customer" refers to that organization.

If you do not agree to these Terms, do not use the Services.

1. Definitions

For purposes of these Terms:

• "Affiliate" means any entity that controls, is controlled by, or is under common control with a party.
• "Customer Data" means business records, documents, files, content, and related information submitted to the Services by or on behalf of Customer, including data extracted from such records by the Services.
• "Documentation" means the user guides, technical documentation, and product descriptions we make available for the Services.
• "Operational Data" means usage statistics, performance metrics, processing time data, license and activation status, error logs, diagnostic data, device and application metadata, and similar technical information generated through use of the Services, excluding Customer Data in identifiable form.
• "Order Form" means an order, online checkout, or other ordering document referencing these Terms that specifies the Services purchased, fees, subscription term, and any product-specific terms.
• "Services" has the meaning given in the introduction and includes the cloud-hosted components, desktop or local components, websites, administrative dashboards, and support services we operate as part of Full Summit's products.
• "Subscription Term" means the period during which Customer is authorized to access the Services as set forth in an Order Form.
• "User" means an individual authorized by Customer to access and use the Services on Customer's behalf.

2. The Services

2.1 Access and Use

Subject to these Terms and timely payment of fees, Full Summit grants Customer a non-exclusive, non-transferable, non-sublicensable right to access and use the Services during the Subscription Term, solely for Customer's internal business purposes.

2.2 Users

Customer may permit Users to access the Services on its behalf. Each User may be required to affirmatively accept these Terms before being permitted to use the Services. Customer is responsible for: (a) ensuring its Users comply with these Terms; (b) all activity performed under Customer's account and User credentials; and (c) notifying Full Summit promptly of any unauthorized access or use.

2.3 Service Components

The Services may include cloud-hosted components, components that run locally on Customer's devices, integrations with third-party services Customer authorizes, and related features. Some Services may automatically check for updates, validate licenses, or perform similar functions when connected to the internet.

2.4 Modifications to the Services

Full Summit may modify, add, or remove features of the Services at any time. We will not make changes that materially reduce the functionality of a Service Customer has paid for during an active Subscription Term, except where required by law or to address a security or operational issue.

2.5 Service Configurations

Some Services include configurations created or maintained by Full Summit on Customer's behalf to enable the Services to work with Customer's specific document formats, content, or workflows (for example, parsing template packs, output formats, or similar configurations) ("Service Configurations"). Service Configurations are part of the Services, are owned by Full Summit, and are not Customer Data. Customer's right to use Service Configurations ends when Customer's right to use the affected Services ends.

2.6 Access Credentials and Activation Limits

Customer may not share User credentials, license keys, activation tokens, or other access credentials except as expressly permitted in an Order Form. Full Summit may enforce seat, device, activation, account, or usage limits associated with Customer's plan, including by technical means.

3. Customer Responsibilities

3.1 Acceptable Use

Customer will not, and will not permit any User or third party to:

• (a) use the Services in violation of any law or regulation;
• (b) reverse engineer, decompile, or disassemble the Services, except to the extent expressly permitted by applicable law;
• (c) copy, modify, or create derivative works of the Services or Documentation;
• (d) resell, sublicense, or provide the Services to third parties as a service bureau, except as expressly permitted in an Order Form;
• (e) use the Services or Documentation to benchmark, copy, or develop a substantially similar or competing product or service, except with Full Summit's prior written consent;
• (f) use the Services to transmit malware, conduct denial-of-service attacks, or interfere with the Services or other users;
• (g) attempt to gain unauthorized access to the Services, other accounts, or related systems;
• (h) use automated means to access the Services in a manner that exceeds reasonable usage or that is not supported by published interfaces; or
• (i) remove or obscure any proprietary notices in the Services or Documentation.

3.2 Customer Data

Customer is solely responsible for Customer Data, including its accuracy, legality, and the right to submit it to the Services. Customer represents and warrants that:

• (a) it has all rights necessary to submit Customer Data to the Services and to authorize Full Summit to process Customer Data as described in these Terms and the Privacy Policy;
• (b) Customer Data does not infringe the intellectual property rights, privacy rights, or other rights of any third party; and
• (c) Customer's use of the Services and submission of Customer Data complies with applicable laws, including data protection and privacy laws.

3.3 Materials Customer Provides to the Services

Some Services process documents, files, content, or other materials that Customer has legitimately received, created, or obtained in the ordinary course of its business (for example, purchase orders, invoices, supplements from third-party systems, uploaded files, or content for publication). Customer represents that it has the right to provide such materials to the Services and to authorize Full Summit to process, store, transmit, display, or otherwise handle them as needed to provide the Services, and that Full Summit's handling of such materials on Customer's behalf does not violate any agreement, law, or third-party right.

3.4 Third-Party Services

Customer may choose to connect third-party services to the Services (for example, an email mailbox or a payment provider). Customer's use of any third-party service is governed by the third-party service's own terms, and Customer is responsible for complying with those terms. Full Summit is not responsible for third-party services and disclaims any liability arising from them.

3.5 Customer's Local Environment

Where a Service includes components that run on Customer's devices, Customer is responsible for the security and operation of the device, operating system, network, local backups, and exported files. Customer acknowledges that deletion of data within the cloud-hosted Services does not necessarily delete copies stored locally on Customer's devices, in Customer's backups, or in files Customer has exported.

3.6 Customer Specifications and Provided Materials

When Customer provides, specifies, requests, uploads, submits, or directs Full Summit to use any materials, content, formats, layouts, templates, designs, images, text, fonts, media, or other specifications in connection with the Services, Customer represents and warrants that it has the necessary rights, licenses, and permissions to do so, and that Full Summit's use, implementation, processing, hosting, display, transmission, or other handling of such materials and specifications on Customer's behalf does not infringe the intellectual property, privacy, contractual, or other rights of any third party. Customer is solely responsible for any disputes arising from such materials or specifications.

4. Fees and Payment

4.1 Fees

Customer will pay the fees specified in the applicable Order Form. All fees are in U.S. dollars unless otherwise stated.

4.2 Billing and Payment

Fees are payable in advance for each billing period (monthly or annual) as specified in the Order Form. Customer authorizes Full Summit (or its payment processor) to charge Customer's designated payment method for all fees, including renewal fees, applicable taxes, and any other charges incurred.

4.3 Auto-Renewal

Subscription Terms automatically renew for successive periods of equal length to the original Subscription Term unless Customer cancels before the end of the then-current term. Renewal fees will be charged at the rate then in effect, which may differ from the rate during the prior term. Full Summit will provide reasonable notice of any rate change before it takes effect.

4.4 Cancellation

Customer may cancel a subscription at any time through the Services or by contacting us. Cancellation takes effect at the end of the then-current billing period; Customer will retain access to the Services until that date. Cancellation does not entitle Customer to a refund except as required by law.

4.5 No Refunds

Except as expressly stated in these Terms, required by law, or stated in an applicable Order Form, all fees are non-refundable and all sales are final. Full Summit may, in its sole discretion, issue refunds or credits in individual cases, but is under no obligation to do so.

4.6 Late Payments

If Customer fails to pay fees when due, Full Summit may, after providing reasonable notice: (a) charge interest on overdue amounts at the lesser of 1.5% per month or the maximum rate permitted by law; (b) suspend the Services until payment is received; and (c) terminate these Terms in accordance with Section 9.

4.7 Taxes

Fees do not include any taxes, levies, or duties imposed by taxing authorities. Customer is responsible for all such taxes other than taxes based on Full Summit's net income.

4.8 Disputed Charges

Customer must notify Full Summit in writing of any disputed charges within thirty (30) days of the charge date. Charges not disputed within that period are deemed accepted.

4.9 Chargebacks

If Customer initiates a chargeback or payment reversal for fees owed under these Terms, Full Summit may suspend or terminate Customer's access to the Services until the chargeback is resolved in Full Summit's favor or the parties otherwise agree in writing. Customer agrees to first attempt to resolve any billing dispute through the process described in Section 4.8 before initiating a chargeback.

4.10 Free Trials and Promotional Access

Full Summit may offer free trials, evaluation periods, promotional access, or other free or discounted access to the Services. The following terms apply to such access:

• (a) Eligibility and scope. Eligibility, duration, functionality, usage limits, and other terms for free or promotional access are set by Full Summit at the time of the offer and may differ from the terms applicable to paid Subscriptions.
• (b) No warranty or service commitments. Notwithstanding Section 8.2, free or promotional access is provided "as is" and "as available," without warranties, indemnities, service commitments, or support obligations of any kind, except as required by law.
• (c) Conversion to paid Subscription. A free trial does not automatically convert to a paid Subscription. To continue using the Services after the trial ends, Customer must agree to a paid Subscription and pay the applicable fees. If Customer does not convert to a paid Subscription, access to the Services will end at the end of the trial period.
• (d) Data after non-conversion. If Customer does not convert to a paid Subscription, Full Summit may disable Customer's access to the Services. Customer may export Customer Data held in Full Summit's cloud-hosted systems through the export functionality then available in the Services, if any, for a reasonable period (typically thirty (30) days) after access ends, after which Full Summit may delete such Customer Data in accordance with the Privacy Policy and Section 9.8. Full Summit is not required to provide custom exports, migrations, database dumps, or professional services for free or promotional access. Customer Data held only on Customer's devices or in Customer's local environment is Customer's responsibility to retrieve and is not subject to this export period.
• (e) Modifications. Full Summit may modify, suspend, or terminate any free trial or promotional offer at any time, in whole or in part, without notice and without liability.
• (f) Limitation of liability. Notwithstanding Section 11.1, Full Summit's total cumulative liability arising out of or relating to free or promotional access will not exceed one hundred U.S. dollars ($100.00).

5. Intellectual Property

5.1 Customer Data

As between the parties, Customer retains all right, title, and interest in and to Customer Data. Customer grants Full Summit a worldwide, non-exclusive, royalty-free license to host, copy, transmit, display, process, and otherwise use Customer Data solely as needed to provide the Services to Customer, to provide support, and to comply with legal obligations.

5.2 Full Summit Property

Full Summit retains all right, title, and interest in and to the Services, the Documentation, the underlying software, the user interface, output formats and templates, and all related intellectual property, including any improvements, derivatives, and enhancements. Except for the limited rights expressly granted in these Terms, no rights are granted to Customer.

5.3 Customer Output

Customer retains ownership of the specific records, files, and other outputs generated for Customer by the Services from Customer Data (for example, invoices, reports, or websites). Full Summit retains ownership of the underlying output formats, templates, and structures used to generate such outputs.

5.4 Aggregated and De-Identified Data

Customer agrees that Full Summit may collect, generate, and use aggregated or de-identified data derived from Customer's use of the Services (excluding personally identifiable information) for purposes of operating, securing, analyzing, supporting, and improving the Services. Such aggregated or de-identified data does not include Customer Data in identifiable form, and Full Summit will not attempt to re-identify it except as permitted by law. Full Summit will not use Customer Data to train generative artificial intelligence models.

5.5 Feedback

If Customer provides suggestions, feedback, or recommendations regarding the Services, Customer grants Full Summit a perpetual, worldwide, royalty-free, irrevocable license to use such feedback for any purpose, without obligation or compensation to Customer.

5.6 Marketing Use

Customer grants Full Summit the right to use Customer's name and logo to identify Customer as a customer of the Services on Full Summit's website, in marketing materials, and in customer lists. Customer may revoke this permission at any time by giving Full Summit written notice, which Full Summit will honor with respect to future uses within a reasonable period.

6. Confidentiality

6.1 Definition

"Confidential Information" means non-public information disclosed by one party (the "Disclosing Party") to the other (the "Receiving Party") that is identified as confidential or that a reasonable person would understand to be confidential. Full Summit's Confidential Information includes the Services, Documentation, and pricing. Customer's Confidential Information includes Customer Data.

6.2 Obligations

The Receiving Party will: (a) use Confidential Information only as necessary to perform under these Terms; (b) protect Confidential Information using at least the same degree of care it uses to protect its own confidential information, and no less than a reasonable degree of care; and (c) not disclose Confidential Information to any third party except to its employees, contractors, and agents who have a need to know and who are bound by confidentiality obligations at least as protective as these.

6.3 Exclusions

Confidential Information does not include information that: (a) is or becomes publicly known through no fault of the Receiving Party; (b) was rightfully known to the Receiving Party before disclosure; (c) is rightfully obtained from a third party without a confidentiality obligation; or (d) is independently developed without use of the Disclosing Party's Confidential Information.

6.4 Required Disclosures

The Receiving Party may disclose Confidential Information to the extent required by law or court order, provided that, where legally permitted, it gives the Disclosing Party reasonable advance notice and cooperates in any effort to seek protective treatment.

7. Privacy and Security

7.1 Privacy Policy

Full Summit's collection, use, and disclosure of personal information is described in our Privacy Policy at https://fullsummit.us/privacy, which is incorporated into these Terms by reference.

7.2 Security

Full Summit maintains reasonable administrative, technical, and physical safeguards designed to protect Customer Data against unauthorized access, use, alteration, or destruction. No system is completely secure, and Full Summit does not warrant that the Services will be free of security incidents.

7.3 Customer Security Obligations

Customer is responsible for: (a) maintaining the confidentiality of its account credentials; (b) configuring access controls within the Services appropriately for its organization; and (c) promptly notifying Full Summit of any suspected or actual unauthorized access.

8. Warranties and Disclaimers

8.1 Mutual Warranties

Each party represents and warrants that: (a) it has the legal authority to enter into these Terms; and (b) entering into these Terms does not violate any other agreement to which it is a party.

8.2 Service Warranty

Full Summit warrants that the Services will perform materially in accordance with the Documentation during the Subscription Term. As Customer's exclusive remedy for breach of this warranty, Full Summit will use commercially reasonable efforts to correct the non-conformity. If Full Summit is unable to do so within a reasonable period, Customer may terminate the affected Service and receive a pro-rated refund of prepaid fees for the unused portion of the Subscription Term, notwithstanding Section 4.5.

8.3 Disclaimer

EXCEPT AS EXPRESSLY PROVIDED IN THESE TERMS, THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." FULL SUMMIT DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. FULL SUMMIT DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE FROM HARMFUL COMPONENTS, OR THAT ANY DATA WILL BE COMPLETELY SECURE OR NEVER LOST.

8.4 Automated Processing

Where the Services include automated processing features (for example, optical character recognition, document parsing, classification, extraction, or similar technologies), Customer acknowledges that the outputs of such features may be incomplete, inaccurate, misclassified, delayed, or formatted incorrectly. Customer remains solely responsible for reviewing, verifying, approving, and correcting all automated outputs before using them for invoicing, accounting, legal, compliance, financial, customer-facing, or operational purposes.

8.5 Beta Features

Full Summit may make beta, preview, experimental, or trial features available to Customer. Such features are provided for evaluation only, may be changed or discontinued at any time, may be subject to additional terms, and are provided "as is" without warranties, indemnities, service commitments, or support obligations unless expressly stated otherwise.

8.6 Usage Limits

The Services may be subject to usage limits, storage limits, rate limits, file size limits, bandwidth limits, user limits, or other technical or plan-based restrictions described in the Services, the Documentation, or the applicable Order Form. Full Summit may enforce such limits to protect the Services and other customers.

8.7 Support

Full Summit may provide support through the channels and during the times described in the applicable Order Form, the Documentation, or the applicable service plan. Unless expressly stated otherwise, Full Summit does not guarantee response times, resolution times, or availability of support.

8.8 No Mission-Critical Use

The Services are not designed or intended for emergency, life-safety, mission-critical, or fail-safe use. Customer is responsible for maintaining alternative processes and records sufficient to continue its business operations if the Services are unavailable, inaccurate, or impaired.

9. Term and Termination

9.1 Term

These Terms begin on the date Customer first agrees to them and continue until all Subscription Terms have ended or these Terms are otherwise terminated.

9.2 Cancellation by Customer

Customer may cancel any Subscription as described in Section 4.4. Cancellation of all Subscriptions does not terminate these Terms, which continue to govern any future use of the Services.

9.3 Termination for Convenience by Full Summit

Full Summit may terminate these Terms or any Subscription for convenience upon at least thirty (30) days' written notice to Customer. If Full Summit terminates for convenience, Full Summit will refund any prepaid fees for the unused portion of the affected Subscription Term, calculated on a pro-rata basis as of the termination effective date. Section 4.5 (No Refunds) does not apply to refunds owed under this Section.

9.4 Termination for Cause

Either party may terminate these Terms (and any active Subscription) for cause if: (a) the other party materially breaches these Terms and fails to cure the breach within thirty (30) days of receiving written notice; or (b) the other party becomes insolvent, makes an assignment for the benefit of creditors, or becomes the subject of a bankruptcy proceeding that is not dismissed within sixty (60) days.

9.5 Immediate Termination or Suspension by Full Summit

Notwithstanding any other provision of these Terms, Full Summit may immediately terminate or suspend Customer's access to the Services, in whole or in part, without prior notice, if Full Summit reasonably determines that: (a) Customer's continued use of the Services poses a legal, security, regulatory, or operational risk to Full Summit, the Services, or any other customer or user; (b) Customer has materially breached Section 3.1 (Acceptable Use); (c) Customer's account or use of the Services is being used for fraudulent or illegal purposes; or (d) immediate action is required by law, regulation, or order of a governmental authority.

If Full Summit terminates under subsections (b), (c), or (d) of this Section, Customer is not entitled to any refund. If Full Summit terminates under subsection (a) for reasons not caused by Customer's fault, Full Summit will refund prepaid fees for the unused portion of the affected Subscription Term on a pro-rata basis.

9.6 Suspension for Non-Payment

Full Summit may suspend Customer's access to the Services if Customer fails to pay fees when due, after the notice required in Section 4.6.

9.7 Effect of Termination

Upon termination of these Terms or expiration of a Subscription:

• (a) Customer's right to access the affected Services ends;
• (b) Customer remains responsible for any fees accrued before termination;
• (c) Customer may export Customer Data held in Full Summit's cloud-hosted systems through the export functionality then available in the Services, if any, for a reasonable period (typically thirty (30) days) after termination, after which Full Summit may delete such Customer Data in accordance with the Privacy Policy and Section 9.8. Customer Data held only on Customer's devices or in Customer's local environment is Customer's responsibility to retrieve and is not subject to this export period. Full Summit is not required to provide custom exports, migrations, database dumps, or professional services unless agreed in an Order Form;
• (d) provisions that by their nature should survive termination will survive, including Sections 1, 3.1 (acceptable use), 4 (with respect to amounts due), 5 (intellectual property), 6 (confidentiality), 8.3 (disclaimer), 9.7, 9.8, 10 (indemnification), 11 (limitation of liability), 12 (dispute resolution), 13 (general), and 14 (with respect to disclaimers and Customer responsibilities).

9.8 Data Deletion

Following the export period in Section 9.7(c), Full Summit may delete or de-identify Customer Data held in Full Summit's cloud-hosted systems, subject to retention as described in the Privacy Policy and any retention required by law. Customer is responsible for retrieving Customer Data before the end of the export period and for managing or deleting any Customer Data held on Customer's devices or in Customer's local environment.

10. Indemnification

10.1 By Customer

Customer will defend, indemnify, and hold harmless Full Summit and its affiliates, officers, directors, employees, and agents from and against any third-party claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) Customer Data, including any claim that Customer Data infringes the rights of a third party; (b) Customer's breach of Section 3 (Customer Responsibilities); (c) Customer's use of the Services in violation of these Terms or applicable law; or (d) Customer's use of any third-party service in connection with the Services.

10.2 By Full Summit

Full Summit will defend, indemnify, and hold harmless Customer from any third-party claim that Customer's authorized use of the Services in accordance with these Terms infringes a U.S. patent, copyright, or trademark of the claimant. Full Summit's obligations do not apply to claims arising from: (a) Customer Data; (b) modifications to the Services not made by Full Summit; (c) any combination of the Services with products or services not provided by Full Summit, where the alleged infringement would not have occurred without the combination; or (d) Customer's use of the Services in violation of these Terms.

If Full Summit reasonably believes the Services infringe (or may be alleged to infringe) a third-party right, Full Summit may, at its option: (i) modify the Services to make them non-infringing; (ii) procure a right for Customer to continue using the Services; or (iii) terminate the affected Service and refund prepaid fees for the unused portion of the Subscription Term.

This Section states each party's exclusive remedy for any third-party intellectual property claim.

10.3 Procedure

The indemnified party will: (a) promptly notify the indemnifying party of the claim; (b) give the indemnifying party sole control of the defense and settlement (provided that any settlement requiring an admission of liability or imposing obligations on the indemnified party requires the indemnified party's consent, not to be unreasonably withheld); and (c) provide reasonable cooperation at the indemnifying party's expense.

11. Limitation of Liability

11.1 Cap

EXCEPT FOR EXCLUDED CLAIMS, EACH PARTY'S TOTAL CUMULATIVE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS, WHETHER IN CONTRACT, TORT, OR OTHERWISE, WILL NOT EXCEED THE FEES PAID OR PAYABLE BY CUSTOMER TO FULL SUMMIT FOR THE SERVICES IN THE THREE (3) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY.

11.2 Excluded Damages

EXCEPT FOR EXCLUDED CLAIMS, NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST REVENUES, LOST DATA, OR BUSINESS INTERRUPTION, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

11.3 Claims Excluded From General Cap

The limitations in Sections 11.1 and 11.2 do not apply to: (a) Customer's payment obligations under Section 4; (b) either party's indemnification obligations under Section 10; (c) Customer's breach of Section 3.1 (acceptable use) or Section 5 (intellectual property); or (d) liability that cannot be limited under applicable law.

11.4 Confidentiality Cap

For breaches of confidentiality obligations under Section 6, each party's total cumulative liability will not exceed the fees paid or payable by Customer to Full Summit for the Services in the twelve (12) months preceding the event giving rise to liability.

11.5 Basis of Bargain

The parties agree that the limitations in this Section 11 are an essential basis of the bargain and that the fees reflect the allocation of risk set forth in these Terms.

12. Dispute Resolution

12.1 Informal Resolution

Before initiating arbitration, the parties will attempt in good faith to resolve any dispute by sending written notice of the dispute to the other party and engaging in good-faith discussions for at least thirty (30) days.

12.2 Mandatory Arbitration

Any dispute, claim, or controversy arising out of or relating to these Terms or the Services that is not resolved under Section 12.1 will be resolved by binding arbitration administered by JAMS in accordance with the JAMS Comprehensive Arbitration Rules and Procedures then in effect. The arbitration will be conducted by a single arbitrator in Miami-Dade County, Florida, in the English language. Judgment on the arbitration award may be entered in any court of competent jurisdiction.

12.3 Class Action Waiver

THE PARTIES AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one party's claims and may not preside over any form of representative or class proceeding. If this class action waiver is found unenforceable, then the entirety of Section 12.2 will be unenforceable and the dispute will be decided by a court under Section 12.5.

12.4 Exceptions

Notwithstanding Section 12.2, either party may: (a) bring an action in small claims court for claims within that court's jurisdiction; (b) seek injunctive or other equitable relief in a court of competent jurisdiction to protect its intellectual property rights or Confidential Information; or (c) bring a collection action for unpaid fees in a court of competent jurisdiction.

12.5 Governing Law and Venue

These Terms are governed by the laws of the State of Florida, without regard to its conflict-of-laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply. For any dispute not subject to arbitration, the parties consent to the exclusive jurisdiction and venue of the state and federal courts located in Miami-Dade County, Florida.

13. General

13.1 Order Forms

The Services are ordered through Order Forms that reference these Terms. In the event of a conflict between an Order Form and these Terms, the Order Form controls, but only with respect to the specific subject matter and only for the Order Form in which the conflicting term appears.

13.2 Modifications to These Terms

Full Summit may modify these Terms from time to time. We will provide notice of material changes by updating the "Last Updated" date and, where appropriate, by email or through the Services. Material changes will take effect no earlier than thirty (30) days after notice. Customer's continued use of the Services after the effective date of a modification constitutes acceptance of the modified Terms. If Customer does not agree to a modification, Customer's sole remedy is to cancel the Subscription as described in Section 4.4.

For changes that materially affect Customer's rights or obligations (including changes to dispute resolution, liability limitations, fees, or indemnification), Full Summit may require Customer's affirmative acceptance of the modified Terms before the change takes effect.

In addition to the methods described above, Full Summit may require Customer or Users to affirmatively accept these Terms or any modified version when creating an account, registering or installing application components, accessing the Services through new devices or interfaces, or as otherwise reasonably appropriate to confirm acceptance.

13.3 Assignment

Customer may not assign these Terms without Full Summit's prior written consent, except that Customer may assign these Terms in connection with a merger, acquisition, or sale of all or substantially all of its assets, provided that Customer gives written notice and the assignee is not a competitor of Full Summit. Full Summit may assign these Terms without Customer's consent. Any attempted assignment in violation of this Section is void.

13.4 Notices

Notices to Full Summit must be sent to legal@fullsummit.us (or such other address as Full Summit may designate). Notices to Customer may be sent to the email address associated with Customer's account or to a physical address Customer has provided. Notices are effective upon receipt.

13.5 Force Majeure

Neither party is liable for any failure or delay in performance (other than payment obligations) caused by events beyond its reasonable control, including acts of God, natural disasters, war, terrorism, civil unrest, government action, labor disputes, internet or utility failures, or third-party service outages.

13.6 Independent Contractors

The parties are independent contractors. Nothing in these Terms creates a partnership, joint venture, agency, or employment relationship.

13.7 No Third-Party Beneficiaries

These Terms are for the benefit of the parties and their permitted successors and assigns. They do not create any rights in favor of third parties.

13.8 Severability

If any provision of these Terms is held invalid or unenforceable, the remaining provisions will remain in full force and effect, and the invalid provision will be modified to the minimum extent necessary to make it enforceable while preserving its intent.

13.9 Waiver

A party's failure to enforce a provision of these Terms is not a waiver of its right to do so later. Waivers must be in writing.

13.10 Entire Agreement

These Terms, together with any Order Form and the Privacy Policy, constitute the entire agreement between the parties regarding the Services and supersede all prior agreements and understandings on the subject matter.

13.11 Electronic Communications

Customer agrees that Full Summit may provide notices, disclosures, agreements, updates, and other communications electronically, including by email, through the Services, through the application, or through Customer's account. Customer agrees that electronic communications satisfy any legal requirement that such communications be in writing, to the extent permitted by law. Customer is responsible for keeping account and billing contact information current.

14. Product-Specific Terms: Invogic

The terms in this Section 14 apply to Customer's use of Invogic and supplement the other provisions of these Terms. In the event of a conflict between this Section 14 and other provisions, this Section 14 controls with respect to Invogic.

14.1 Deployment

Invogic is currently provided as a local-mode application as described in Section 14.2. Full Summit may from time to time make additional deployment modes available (for example, cloud-hosted modes), and the availability, pricing, and features of any such modes will be specified in the applicable Order Form or product description. Customer's ability to switch between deployment modes may be limited. Full Summit has no obligation to make any additional deployment mode available or to support migration between deployment modes unless expressly stated in an Order Form.

14.2 Local Mode

When Invogic is configured for local mode, Customer Data resides on Customer's device by default and is not automatically transmitted to Full Summit.

Optional encrypted cloud backup. Customer may choose to enable optional cloud backup for local-mode data. When this option is enabled, Customer Data is encrypted on Customer's device before being transmitted to Full Summit-controlled cloud infrastructure for storage. The encryption keys for such backups remain on Customer's device and are not transmitted to Full Summit. As a result, Full Summit stores the encrypted backup data but cannot decrypt or access the underlying Customer Data. If Customer loses access to encryption keys, Full Summit cannot recover, decrypt, or restore the backup data. Restoring encrypted backup data requires Customer to maintain access to the applicable encryption keys and any required local application credentials or recovery materials. Full Summit may provide the encrypted backup file or backup service, but cannot verify the contents, repair encrypted data, or decrypt it for Customer.

Telemetry and Operational Data. Regardless of whether cloud backup is enabled, the local Invogic application may transmit Operational Data to Full Summit. Customer acknowledges that Operational Data may include device, application, environment, and error-context information needed to operate, secure, support, and improve the Services. Full Summit designs Operational Data not to include Customer Data in identifiable form.

Customer responsibility. Customer is solely responsible for the security, backup, and recovery of locally stored Customer Data, including encryption keys and credentials stored on Customer's devices. If Customer loses access to encryption keys or local data, Full Summit cannot access, recover, or restore that data, including any encrypted backup data stored by Full Summit. If Customer's Subscription ends or Customer's access to the Services is disabled, data stored locally on Customer's devices remains on those devices and is Customer's responsibility to retrieve, manage, or delete.

Full Summit is not responsible for loss, corruption, deletion, ransomware encryption, unauthorized access, or inability to recover data stored on Customer-controlled devices, local networks, removable media, or third-party backup systems.

14.3 Local Components

Regardless of deployment mode, Invogic may include components that run on Customer's devices and may store, cache, or process data locally, including application settings, document images, extracted text, parsed data, encryption keys, and credentials. Customer is solely responsible for maintaining appropriate backups of data, files, exports, local databases, locally stored encryption keys, locally stored credentials, and other materials stored outside Full Summit-controlled cloud systems.

14.4 Document Processing and Outputs

Invogic uses automated processing (including optical character recognition, parsing, and extraction) to convert documents into structured data and to generate invoices, reports, and other outputs. Customer is solely responsible for reviewing and approving invoices, estimates, supplements, reports, business records, extracted data, calculated amounts, taxes, customer communications, and other outputs before sending, submitting, filing, relying on, or storing them. Full Summit is not responsible for incorrect charges, incorrect recipients, incorrect extracted data, missed deadlines, rejected submissions, or business decisions based on unreviewed outputs.

14.5 Email and Communications

If Customer uses Invogic to send, draft, schedule, or transmit emails or other communications (for example, sending invoices to fleet customers through a connected mailbox), Customer is solely responsible for reviewing and approving the recipients, content, attachments, timing, and legal compliance of such communications. Full Summit does not guarantee delivery, inbox placement, avoidance of spam filtering, sender reputation, or continued availability of third-party email services. Customer's use of any connected mailbox is governed by the mailbox provider's terms.

14.6 Third-Party Documents and Systems

Invogic processes documents that Customer receives from or exchanges with third parties (for example, purchase orders from fleet customers and supplements from estimating systems). Customer represents that it has the right to receive, retain, and process such documents and to authorize Full Summit to handle them on Customer's behalf. Full Summit is not a party to Customer's relationships with such third parties, does not endorse or guarantee the accuracy of third-party documents or systems, and disclaims any liability arising from disputes between Customer and any third party.

14.7 No Professional Advice

Invogic is a software tool, not a provider of accounting, legal, tax, financial, compliance, or business advice. Outputs generated by Invogic are not professional advice and should not be relied upon as such. Customer is responsible for ensuring its invoicing, accounting, tax, and business practices comply with applicable laws and professional standards, and for consulting qualified professionals as appropriate.

14.8 Document Compatibility and Configuration Changes

Full Summit does not guarantee that Invogic will correctly process every document format, layout, scan, image quality level, third-party export, or future version of a document or third-party system. Changes to Customer's documents, third-party systems, templates, workflows, or input quality may require configuration changes, additional services, or may result in reduced accuracy. Customer-requested changes to document templates, parsing rules, output formats, integrations, workflows, or other configurations may require additional fees unless included in the applicable Order Form or service plan.

14.9 Customer Testing

Customer is responsible for testing Invogic with its own documents, workflows, systems, and operating environment before relying on Invogic in production or using generated outputs for customer-facing, financial, legal, compliance, or operational purposes.

14.10 Connected Accounts and Provider Restrictions

Full Summit is not responsible for failures, delays, errors, or loss of functionality caused by revoked permissions, expired tokens, incorrect account configuration, mailbox provider outages, authentication changes, rate limits, spam policies, account restrictions, or other actions or limitations imposed by Customer's third-party service providers.

Contact

Questions about these Terms may be sent to:

Full Summit LLC

Email: legal@fullsummit.us

Change Log

• v1.0 (May 1, 2026): Initial version.

Version: 1.0.

Previous versions: None.